Terms of Service

1) Acceptance

By using the website or purchasing/requesting a service from Contract+, you agree to these Terms.

2) Services (general)

Contract+ offers fixed-fee legal review services, which may include (depending on the service purchased): contract review and comments, plain-language summaries, and suggested edits/redlines.

Important: We do not provide court representation through this website.

3) No automatic mandate / conflict checks

Submitting a request or making a payment does not automatically create a mandate. All requests are subject to:

• conflict-of-interest checks, and
• our confirmation that we accept the mandate (in writing).

If we cannot accept your request (e.g., conflict), we will notify you and address next steps (including cancellation/refund where applicable).

4) Client responsibilities

You agree to:

• provide complete and accurate information;
• ensure you have the right to share any documents and personal information (including about third parties);
• respond reasonably promptly to questions needed to complete the work.

5) Scope limitations

Unless expressly stated in writing, our services do not include:

• representation in negotiations or communications with the other party;
• filing or serving documents;
• court/tribunal representation or litigation strategy;
• tax, accounting, or financial advice.

You remain responsible for business decisions and for implementing any recommended changes.

6) Fees, taxes, and payment processing

Fees are displayed on the website and are generally fixed-fee, plus applicable taxes. Payments are processed via Stripe. You authorize us (and Stripe) to charge the payment method used at checkout.

7) Turnaround times

Any turnaround times displayed on the website are estimates and may depend on the completeness of your submission and responsiveness to follow-up questions.

8) Refunds and cancellations

Because services are professional services tied to time spent and work product:

• If you cancel before we begin substantive work, we may issue a refund (minus non-recoverable processing fees, if any).
• Once substantive work has started or a deliverable has been provided, fees are generally non-refundable, except where required by law or agreed in writing.

9) Intellectual property in deliverables

You retain ownership of your original documents. Upon payment, you receive a license to use the deliverables we provide for your internal business purposes. We retain our general know-how, templates, and non-client-specific work methods.

10) Confidentiality and privacy

We treat materials you provide as confidential and handle personal information in accordance with our Privacy Policy.

11) Limitation of liability

To the maximum extent permitted by law, Contract+ will not be liable for indirect, special, consequential, or punitive damages. Our aggregate liability relating to a service will not exceed the amount you paid for that specific service.

12) Termination

We may refuse, suspend, or terminate services if required for compliance reasons (including conflicts), non-payment, lack of cooperation, or abusive conduct.

13) Governing law

These Terms are governed by the laws of Québec and applicable Canadian laws. Any dispute shall be brought before the courts of the district of Montréal, unless mandatory law provides otherwise.

14) Changes to these Terms

We may update these Terms. The "Last updated" date indicates the most recent revision.